Privacy Policy

Nikoo Jewellery

At Nikoo Jewellery, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our website, you consent to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Device Information

When you visit our website, we automatically collect certain information about your device, including:

• Web browser type and version
• IP address
• Time zone
• Operating system
• Referring websites and search terms
• Pages and products viewed
• Information about your interaction with our website

This information helps us understand how visitors use our website and allows us to improve the customer experience.

Technologies We Use

We collect Device Information through various technologies, including:

Cookies
Small data files stored on your device that help us improve website functionality and personalize your experience.

Log Files
These record actions occurring on our website and may collect information such as IP address, browser type, internet service provider, referring and exit pages, and date/time stamps.

Web Beacons, Pixels and Tags
Electronic tools that help us measure website performance, marketing effectiveness, and customer engagement.

Order Information

When you make a purchase or attempt to make a purchase through our website, we may collect:

• Full name
• Billing and shipping addresses
• Email address
• Phone number
• Payment details (processed securely through third-party payment providers)
• Order history and transaction details

How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Arrange shipping and delivery
• Communicate with you regarding your purchases
• Provide customer support
• Verify and prevent fraudulent transactions
• Improve our website, products, and services
• Comply with legal obligations
• Send marketing communications where you have consented to receive them

Marketing Communications

If you subscribe to our newsletter, create an account, or make a purchase, we may send you updates regarding:

• New jewellery collections
• Exclusive promotions
• Special events
• Company news and announcements

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

If you opt in to receive SMS marketing, you may also receive promotional messages and updates via text message. You can opt out at any time by following the instructions provided in the message.

Sharing Your Information

Nikoo Jewellery does not sell, rent, or trade your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our business, including:

• Payment processors
• Shipping and delivery providers
• Website hosting providers
• Marketing and communication platforms

These providers are only given access to information necessary to perform their services and are required to protect your information.

We may also disclose information where required by law or to protect our legal rights.

Data Security

We take reasonable precautions and implement industry-standard security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While no method of transmission over the internet is completely secure, we strive to use commercially acceptable means to safeguard your information.

Accessing or Updating Your Information

You may request access to the personal information we hold about you or request corrections if any information is inaccurate or incomplete.

You may also request that we delete your personal information, subject to any legal or regulatory obligations that require us to retain certain records.

Website Accuracy

While we make every effort to ensure the accuracy of information displayed on our website, occasional errors may occur, including pricing, product descriptions, availability, and promotional information.

Nikoo Jewellery reserves the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have concerns regarding how your information is handled, please contact us:

Nikoo Jewellery
Email: info@nikoojewellery.com.au
Website: www.nikoojewellery.com.au

We value your trust and are committed to protecting your privacy while providing an exceptional jewellery shopping experience.