Privacy Policy for Nikoo Jewellery

Nikoo Jewellery, located in Melbourne, Australia, is dedicated to safeguarding the privacy of our customers. This Privacy Policy outlines how we handle your personal information when you interact with our website or our services.

Personal Information We Collect

Upon visiting our website, we automatically gather certain data regarding your device. This includes your web browser type, IP address, time zone, and details about any cookies installed on your device. While you navigate through our site, we also collect information about the specific pages or products you view, which websites or search terms directed you to us, and your interaction with our site. We refer to this information as “Device Information.”

Device Information is collected through:

  • Cookies: Data files placed on your device or computer, typically including an anonymous unique identifier.
  • Log files: Track actions on our site, capturing data like your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
  • Web beacons, tags, and pixels: Electronic files used to record your navigation of our website.

When you make a purchase or attempt a purchase through our website, we collect certain information from you, such as your name, billing and shipping addresses, payment details, email address, and phone number. This is referred to as “Order Information.”

For those who subscribe to our newsletter or make a purchase, we may collect your email address and name for marketing purposes. If you opt-in for text messages, we may also collect your phone number to send SMS updates regarding our products, promotions, and other business-related information.

Use of Your Personal Information

The Order Information we gather is used to fulfill orders placed through our website, including processing payments, arranging shipping, and providing order confirmations. We also use this information to:

  • Communicate with you;
  • Screen for potential risk or fraud; and
  • Send you marketing and promotional messages, depending on your preferences.

Device Information is used to screen for potential risk and fraud, and more broadly, to improve and optimize our website by analyzing how customers interact with our site.

SMS and Email Privacy

We take your privacy seriously regarding both SMS and email communications. We use your phone number and email address to enhance our service and communication with you. We will never sell or share this information with third parties without your consent. You may opt out of receiving emails or SMS messages at any time by following the unsubscribe links provided.

Inaccuracy Disclaimer

Occasionally, our website may include inaccuracies or typographical errors in information such as product descriptions, pricing, and availability. We reserve the right to correct any errors and to change or update information at any time without prior notice.

Contact Us

If you have any concerns or questions about how we handle your personal information or wish to access, correct, or delete your personal data, please contact us at:

  • Email: info@nikoo.com.au
  • We value your privacy and are committed to protecting it.